Service & Support Applications
Calls Tracking
11/7/2006 by TeamDeskThis preconfigured web-based application provides your team with a centralized searchable environment to track customer calls, assign them to sales, or customer support representatives and organize follow-up responses.
Customer Support
11/7/2006 by TeamDeskThis preconfigured web-based application provides customer service representatives a centralized searchable environment to track customer inquiries and provide timely responses.
Idea Exchange
10/1/2007 by TeamDeskThe Idea Exchange is an application where your customers can suggest new product concepts, promote favorite enhancements, interact with product team and other customers, and preview what you are planning to deliver.
Project Procurment
10/2/2008 by Pat PhelanApplication helps organize large scale procurment projects. Includes items, purchase order generation, queries, contact information. Can handle one project to many. Very rubust tool for large construction to hospitality/hotel/casino projects.
