Service & Support Applications
Calls Tracking
11/7/2006 by TeamDeskThis preconfigured web-based application provides your team with a centralized searchable environment to track customer calls, assign them to sales, or customer support representatives and organize follow-up responses.
Complaints and Feedback
6/3/2010 by TeamDeskProducers, Sale Oganizations and Service Providers may use this online template for storing, tracking and organizing records about Customer Complaints&Feedbacks, Clients, Staff, Actions, FeedBack outcomes and Results through one centralized online database.
Customer Support
11/7/2006 by TeamDeskThis preconfigured web-based application provides customer service representatives a centralized searchable environment to track customer inquiries and provide timely responses.
Home School Scheduler
12/30/2011 by TeamDeskBasic daily home school scheduler.
Idea Exchange
10/1/2007 by TeamDeskThe Idea Exchange is an application where your customers can suggest new product concepts, promote favorite enhancements, interact with product team and other customers, and preview what you are planning to deliver.
IT Help Desk
5/25/2010 by TeamDeskThis preconfigured web-based IT Help Desk template allows storing data about support staff, equipment and users. Collect, manage and assign customer problems and track resolutions.
Project Procurement
10/2/2008 by Pat PhelanApplication helps organize large scale procurement projects. Includes items, purchase order generation, queries, contact information. Can handle one project to many. Very robust tool for large construction to hospitality/hotel/casino projects.
Service Request Calls
8/10/2010 by TeamDeskThis preconfigured online Service Request Calls template provides a centralized searchable environment for collecting, tracking and sharing records about Customers, Contacts, Service Request Calls and Service Request Actions.
Trouble Tickets
8/17/2010 by TeamDeskThis online template provides Companies and Organizations with centralized searchable environment for collecting, managing, tracking and storing records about Customers, Contacts, Issues, Service Calls and Actions.
