Naturally, before ordering a service you want to make sure it would completely satisfy your needs.
In a table below we tried to compare TeamDesk to use of traditional on-premises applications and custom developed solutions.
How fast can I start?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| Fast product implementation. |
You are in control as an analyst and a creator, having our professional support as your IT consultants. |
You are separated from developers by formal methods of development. Piles of docs and details are to be discussed. |
| The work starts after purchasing of software and hardware. |
You start working with TeamDesk right away. |
You have to wait until the program is ready. |
| | | |
When results?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| You see at once the service in action. |
The result is visible in hours and days. |
You see the results in weeks and months. |
| | | |
What about functionality?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| Future functionality should be foreseen. You pay beforehand for the service you don't need right now. Your demands may change. |
Only necessary for the present moment service is provided. |
Any workflow change leads to long term system upgrade. |
| You adjust your business processes to the "best practice" programmed in a ready-made system. |
You reflect your business in easy-to-tune TeamDesk service in a real time. |
The developer implements customers business processes according to your requirements. |
| | | |
What about cost efficiency?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| The cost of the system is lower than custom development for the system is developed for repeated sale to the average client. |
You are in control of all development costs. |
The cost is higher than with traditional applications and can increase when your requirements change. |
| | | |
Is interface consistent with my needs?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| Interface of the system is tuned according to the average business process and average user. The presence of redundant fields is very possible. |
Interface of the system can be tuned to satisfy certain operator, but developed with use of standard elements. |
Interface is developed according to your given specification. |
| | | |
What if customers' business process is to be changed?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| If given product doesn't satisfy a new needs you must migrate to a new product. |
You are free to follow continuously changing business process. TeamDesk support team is constantly of a help to modify the application. |
You make change requests to the developer and the process lasts for weeks and month. |
| | | |
Are problems with a system use easy-to-solve?
Traditional On-Premises Apps | TeamDesk | Custom Developed Solutions |
| You must define the problem, report the developer and wait for the problem solution. |
Support Team takes care of all problems on a rolling basis for we control the work efficiency of the system on TeamDesk servers. |
The developer resolves the problem according to the type of support. |
| | | |
So, TeamDesk best serves people who may not have the time, resources or expertise to create applications using traditional software development methods.