{"id":2007,"date":"2019-10-07T07:03:16","date_gmt":"2019-10-07T12:03:16","guid":{"rendered":"https:\/\/www.teamdesk.net\/blog\/?p=2007"},"modified":"2019-10-07T07:03:18","modified_gmt":"2019-10-07T12:03:18","slug":"exploring-a-mobile-device-alert-functionality","status":"publish","type":"post","link":"https:\/\/www.teamdesk.net\/blog\/tips-tricks\/exploring-a-mobile-device-alert-functionality\/","title":{"rendered":"Exploring a Mobile Device Alert functionality"},"content":{"rendered":"

Mobile Device Alert actions were recently introduced as a part of TeamDesk functionality, so let\u2019s review an example illustrating how the mobile device alert works.
Let\u2019s consider a case when a user applies for a Day Off request via his\/her mobile phone and this request is going to be either approved or declined by an assigned supervisor. All the actions involved in the approval process can be implemented via a Mobile Client App<\/a> integrated with a TeamDesk online database. <\/p>\n

For instance, a Day Off request and an approval process may include the following steps:<\/h3>\n

 <\/h4>\n

1. Firstly, a user creates and submits a Day Off request via a mobile record create action. <\/p>\n\n\n

\"Mobile<\/figure>\n\n\n

 <\/h4>\n

2. Secondly, a supervisor receives a mobile alert containing the user\u2019s request.<\/p>\n\n\n

\"Mobile<\/figure>\n\n\n

 <\/h4>\n

3. The supervisor may either Approve or Decline the request by clicking on the correspondent buttons.<\/p>\n

 <\/h4>\n

4. In conclusion, when the request is approved\/declined, the user receives the mobile device alert keeping all corresponding information.<\/p>\n\n\n

\"Mobile<\/figure>\n\n\n\n

Mobile Device Alerts help to make a user-supervisor communication simple and interactive. Moreover, they allow to avoid sending notifications and also simplify the working process for those users who are not actively working with the database.
<\/p>\n\n\n

A detailed description of the above-mentioned example database setup is described below:<\/h3>\n

 <\/h4>\n

1. Tables<\/h4>\n\n\n

Let\u2019s assume that your online database includes \u201cRequests\u201d and \u201cUser Properties\u201d tables.
\u201cRequests\u201d table keeps all requests\u2019 data.<\/p>\n\n\n\n

\"List<\/figure>\n\n\n\n

\u201cUser Properties\u201d table contains \u201cSupervisor\u201d column among others. This column holds supervisor assignment to users registered in the User Properties table<\/a>. All the supervisors are among database users.<\/p>\n\n\n\n

\"User<\/figure>\n\n\n

 <\/h4>\n

2. Custom buttons<\/h4>\n\n\n

In \u201cRequests\u201d table you need to create two custom buttons<\/a> that will assign Approved or Declined value to the Status column respectively. These buttons\u2019 settings are displayed on the following screenshots:<\/p>\n\n\n\n

\u201cApprove\u201d button settings: <\/p>\n\n\n\n

\"Approve<\/figure>\n\n\n\n

\u201cDecline\u201d button settings: <\/p>\n\n\n\n

\"Decline<\/figure>\n\n\n\n

These buttons will be accessible from a Mobile Device Alert<\/a> action<\/p>\n\n\n

 <\/h4>\n

3. Workflow actions<\/h4>\n\n\n

To setup the actions in your database, you should begin with a Mobile Record Create Action<\/a>. Let\u2019s name it \u201cDay Off Request\u201d. This action would allow a user adding \u201cRequest\u201d records to the database and sending a mobile alert to a supervisor assigned in the \u201cUser Properties\u201d table.<\/p>\n\n\n\n

\"Day<\/figure>\n\n\n

 <\/h4>\n

4. Trigger with action<\/h4>\n\n\n

Now you need to create a record change trigger<\/a> with a mobile device alert<\/a> action. This trigger will activate the action whenever a new request is added to the \u201cRequests\u201d table. <\/p>\n\n\n\n

\u201cRecord is Added\u201d trigger setup is shown on the following screenshot: <\/p>\n\n\n\n

\"Record<\/figure>\n\n\n\n

As mentioned above, the trigger contains the \u201cNew Request Alert\u201d action of the \u2018mobile device alert\u2019 type. This action sends a mobile alert to a supervisor about the submitted request. <\/p>\n\n\n\n

\u201cApprove\u201d and \u201cDecline\u201d custom buttons should be added to the \u201cNew Request Alert\u201d action. Please review the action settings on the following screenshot:<\/p>\n\n\n\n

\"New<\/figure>\n\n\n

 <\/h4>\n

5. Mobile device alerts<\/h4>\n\n\n

Now both \u201cRequest Approved Alert\u201d and \u201cRequest Declined Alert\u201d actions are created. One of these two mobile devices alerts will be sent to a user depending on the button clicked by the supervisor. <\/p>\n\n\n\n

\u201cRequest Approved Alert\u201d action settings are shown on the screenshot below: <\/p>\n\n\n\n

\"Request<\/figure>\n\n\n\n

\u201cRequest Declined Alert\u201d action settings are shown on the screenshot below: <\/p>\n\n\n\n

\"Request<\/figure>\n\n\n

 <\/h4>\n

6. List of actions<\/h4>\n\n\n

As the result, we created 4 actions in the \u201cRequests\u201d table.<\/p>\n\n\n\n

\"List<\/figure>\n\n\n

 <\/h4>\n

7. Mobile Client App<\/h4>\n\n\n

As the last step, please make sure that TeamDesk Mobile Client App<\/a> is installed on the database users\u2019 mobile phones.<\/p>\n\n\n\n

\"Mobile<\/figure>\n\n\n\n

This concludes the setup. Please keep in mind that TeamDesk works like a construction set, so you may configure any other mobile device alerts that would precisely fit your business process.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile Device Alert actions were recently introduced as a part of TeamDesk functionality, so let\u2019s review an example illustrating how the mobile device alert works. Let\u2019s consider a case when a user applies for a Day Off request via his\/her mobile phone and this request is going to be either approved or declined by an […]<\/p>\n","protected":false},"author":3,"featured_media":2012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[172,170,134,171],"class_list":["post-2007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks","tag-mobile-action","tag-mobile-alert","tag-mobile-app","tag-mobile-device-alert"],"yoast_head":"\nExploring a Mobile Device Alert functionality - TeamDesk Blog<\/title>\n<meta name=\"description\" content=\"Mobile Device Alert actions functionality were recently introduced, so let\u2019s review an example illustrating how the mobile device alert works.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teamdesk.net\/blog\/tips-tricks\/exploring-a-mobile-device-alert-functionality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exploring a Mobile Device Alert functionality - 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