Case Study: Belltech Cloud Middleware

It's not just a cloud database. In the organization that I lead, TeamDesk has helped us to automate a large part of our Business Intelligence processes, being able not only to store the information that we manage internally and of our clients, but to integrate it with other cloud systems and giving much more value to that information.

TeamDesk has allowed us to generate cloud platforms for ticket management, geolocation, cost control, cloud reporting, information management, mobile applications, to name a few. The stability of the platform is wonderful. In 4 years of use we have not had a single incident that decreases the overall uptime of the solution. In terms of performance, the ability of the platform to manage and graph information of millions of data in real time is surprising. Another thing that I love is that there is a community of users where we share ideas and new developments, which are listened to continuously by ForeSoft and that allows you to have a clear roadmap of the service over time. The support service of ForeSoft is very delicate, its service times are in line with any global operation and they are always attentive to any doubts one may have to improve the internal business. We are very grateful for the TeamDesk and ForeSoft service, and I am sure that it can help many other companies as it has done with mine.

Patricio Bustos, COO - Director, Regional Services

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