IT Help Desk Database
This preconfigured web-based Help Desk database allows storing data about support staff, equipment and users. Collect, manage and assign customer problems and track resolutions.
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To help you make the system work for your needs, we have developed the following service program:
- Discuss your needs with our staff.
- We'll determine and confirm the workflow logic of your database.
- We'll create a ready-to-use database to fit your exact business model.
- You'll get a solution designed especially for your needs.
Any support materials, such as spreadsheets and real-life work samples would be very helpful as they would help us better understand your business process.
We offer free system configuration assistance (up to 4 hours of consulting work). If you decide that our database is not exactly what you need - you owe nothing.