Manage Users

When you click on the All Users tab, the Manage Users page will be opened. On this page you as an administrator can share a database, manage users’ access, edit their profiles and change security control settings.

In addition, there are filters at the top of the user list. An administrator can enter words or some letters into Full Name field to find a user by name or by screen name indicated in brackets. Also, users can be filtered by statuses listed in the E-mail down or/and the Yes/No options can be chosen in the E-mail Verified, Create Database, Manage Account dropdowns or/and the Last Visited column with the Accessed/Never choices can be helpful.

Click Edit next to the necessary user in the list to modify his/her profile information.

The Edit User Information form comprises the following options:

First Name

The First Name field displays the first name registered by the user. An administrator can edit this value.

Last Name

The Last Name field displays the last name registered by the user. Administrators can edit this value.


Administrators can change the user e-mail in the E-mail field.

E-mail Verified

If the Verified checkbox is ticked the user has verified the email address.

Screen Name

In the Screen Name field administrators can enter a screen name of the user.


Use the Status combobox to set the user status. It is possible to choose one of the following statuses: Invited –when the user was invited to the database he/she has the Invited status; Working – when the invited user registered and entered to the database his/her status is changed to the Working status; Disabled – if an administrator want to cancel the access for the user, but don’t want to delete this user from the database, for example, because of the tasks assigned to such user, the Disabled status can be set. This status disables the access to the databases for the user.


An administrator can change a password of every user. In this case the administrator should enter a new password into the Password field.

Must Change Password

If the Must Change Password checkbox is checked, next time the user will have to renew the password, when he/she will login to the database.

Create Databases

If the Create Databases checkbox is ticked, the user can create new databases.

Manage Account

If the Manage Account checkbox is ticked, the user can see the Manage Account tabs/pages and has the access to the setup mode. As a result, this user can manage other users and databases. Frequently such user is an administrator who can fully manage users’ profiles and restrict the access to some databases for certain users.

Please note, that only users with the checked Manage Account option can see the Manage Account tabs in the Enterprise Edition.

Allowed IPs

Using the Allowed IPs field administrators can restrict the user access indicating a certain range of IPs for the user. For example, an administrator can enter a single address or a range of addresses - or a subnet In case you list two or more IPs, they have to be separated by a comma.

Language and Location

The Language and Location property is chosen by the user during the registration. Administrators can change it. This property parses and specifies the numbers and dates formats that are used instead of the default settings. The chosen format will be shown for this user only.

Time Zone

The Time Zone property is chosen by the user during the registration. Administrators can change it. This property parses and specifies the time format that is used instead of the default settings. The chosen format will be shown for this user only.

If you want to review the login history of a user, just click on the Logins button.

The Logins button display detailed track of login-related activities and beyond, such as password reset attempts for a single user account.

To share the Enterprise Edition account with users, click on the Quick Share button.

After that you should enter the users’ e-mails to the Quick Share form and click on the Save button to add the users or on the Save & Invite button if the added users should be invited immediately.

If you added users without invitation, you can send invitations using the Invite button. You can invite any existing user displayed in the All Users list.

To invite users, tick checkboxes near necessary users and click the Invite button and the invitations comprising their account URL will be sent to these users.

To define the password policy and control session settings for your company, click on the Security Controls button displayed on the Manage Users page.

As a result, the Security Controls form will be displayed.

Minimal Password Length

Administrators can set the Minimal Password Length.

Password Characters

Choose the proper Password Characters – Any combination or Mix alpha and numerics.

Password Expiration

Set the Password Expiration period 30 days, 60 days, 90 days or 1 year. The users with the checked Must Change Password option have to renew their passwords when the password period is expired.

On failed logins

You can activate the Block user accounts after… option and specify the number of unsuccessful login attempts in the field. If specified unsuccessful login attempts have been done by a user, domain administrators are notified by email and the message is displayed to the user. More details about this option are provided in the Extra Security section.

Session Timeout

Administrators can set the Session Timeout option obligating users to sign in to the database again for continuing their work session if the Session timeout occurs.

To review the login history of all users, click on the Login History button.

As the result, you can see the detailed track of login-related activities and beyond, such as password reset attempts.

Moreover, you can use the filters (User/Login, Status and Location) displayed at the top of the list, to find the history data you need.

The last button is Single Sign-On.

Using this button you can configure Single Sign-On via SAML 2.0 compatible identity provider (for example, Microsoft Active Directory Federation Services).

Next: Extra Security