Account Information

This functionality is available as part of the Enterprise Edition and is not allowed for Starter and Team Editions.

If you need to review the license information, set up your billing preferences, or upgrade/downgrade your enterprise edition in line with business needs, click the 'Account' tab, and the 'Account Information' page will be displayed.

Furthermore, there is the 'Users with Role' section under the 'Account Information' form. Here, you can see the list of users with whom the databases are shared. Additionally, there are the Licensed User and External User columns where the databases are listed. If a user is registered as a Licensed User in a database, the database reference is displayed in the Licensed User column. In case a user is registered as an External User in a database, the database reference is displayed in the External User column. When you need to add or remove users to/from a database, click on the database reference and select the Manage Existing Users page.

To edit the account, click on the Edit button and fill in the corresponding fields.

General Properties

The General section comprises the following options:

Name

Here you can edit the name of the account.

Default Notifier

You can specify the default email that will be indicated in the notifications created by the system, such as a password reminder notification.

Branding

The Branding section comprises the following options:

Logo

Upload the logo of your company. It will be displayed in the Enterprise account and on the login page.

If the uploaded image is in PNG format and does not exceed 300×100 pixels, it is used as is. Images that exceed these dimensions or are provided in a format other than JPEG or PNG are downscaled and converted to JPEG.

Fav. Icon

The 'Fav.Icon' option allows you to upload a small icon that browsers display next to a page’s title on a browser tab or in the address bar next to its URL. It is also used when you bookmark a page.

Color

Set color property for the database. This color will be used for all the tabs by default if other color is not selected on specific tab. The color set on domain level is used for non-database pages, such as database list or user properties.

Description

The account description is displayed on the login page. You can leave this field blank.

License Information

The License Information section comprises the following read-only details:

Paid Till

The date until which the subscription is paid.

Works Till

The date until which the database remains accessible. TeamDesk provides an additional 14-day grace period from the 'Paid Till' date to allow for subscription payment.

Licensed Users

The number of users granted a license to access the database.

Active Users

The number of unique users across all databases with an assigned role.

External Users
Indicates whether a license for the "External Users Pack" was purchased for external users. These users have data access but cannot access Setup mode.

Manage Subscription

To manage your Enterprise Edition subscription, click on the Update Subscription button.

On the page that opens, you can:

• Upgrade/Downgrade: Press the Upgrade/Downgrade button to adjust your subscription according to the TeamDesk pricing scheme.
• Change Billing Preferences: Press the Change billing preferences button to modify the payment method (credit card or invoice), payment terms (1, 3, 6, or 12 months), company name, and contact information, including billing email address and phone. You can also enter a purchase order number for the invoice if needed.
• Cancel Subscription: Press the Cancel service button to cancel your subscription. TeamDesk will block access to the canceled database once the prepaid period ends. Expired paid databases are securely kept in a locked state until deleted by the database owner.