Workflow Triggers define what actions will be triggered when a certain event occurs. Currently TeamDesk presupposes three types of triggers:
Each Workflow Trigger has to comprise one or many actions. The Trigger defines time or conditions after which a certain action or event will be called. The Workflow Actions define events that are triggered. Currently there are four types of workflow actions presupposed by TeamDesk:
To create a new workflow trigger:
Click the Setup link in the top right corner of the window.
Choose a necessary table and click a corresponding tab at the top of the window.
From the menu in the main frame select Rules > Workflow Trigger.
Click New near the trigger type you need.
In the trigger form that will be opened, specify trigger properties.
Next: Record Change Triggers