Managing Subscription

To update your existing subscription or subscribe to a newly created database:

1. Click the Setup link in the top right corner of the window.

2. Select the Database tab.

3. Choose Database > Manage Subscription from the setup menu. The system will display the following page:

   

   The page contains database subscription information such as: Paid Till, Works Till, External Users, Max. Users, and Active Users.

4. Click the Update Subscription button to manage your current subscription.

On the page that opens, you can:

• Upgrade/Downgrade: Press the Upgrade/Downgrade button to adjust your subscription according to the TeamDesk pricing scheme.
• Change Billing Preferences: Press the Change billing preferences button to modify the payment method (credit card or invoice), payment terms (1, 3, 6, or 12 months), company name, and contact information, including billing email address and phone. You can also enter a purchase order number for the invoice if needed.
• Cancel Subscription: Press the Cancel service button to cancel your subscription. TeamDesk will block access to the canceled database once the prepaid period ends. Expired paid databases are securely kept in a locked state until deleted by the database owner.

If you have the Enterprise Edition, you will need to manage your subscription from the Account Information page.